Managed Services
GNO recognise that no two companies, or their surveillance requirements, are alike. GNO delivers flexible and cost-effective outsourced services based on various ownership models, tailored to the needs of each customer. Each of our services are designed and executed in alignment with the goals of your company’s Operational needs.
Our primary service offering includes:
24 x 7 Surveillance - Monitoring the integrity of the network.
Dark hours only Surveillance – Monitoring the integrity of the network during agreed dark hours periods.
Performance management -Measurement of Performance data from Voice and Data networks.
Traffic management -Ensuring quality of service and connectivity ratios are maintained on all traffic routes.
Fault management – Raising trouble tickets and resolving issues with correspondents.
Escalation management – Raising when required 3rd party’s for call out and hardware replacement.
Planned outage management – Co-operation of network downtime and element augmentations / upgrades.
Transition management - Network migrations, legacy network to Next Generation transfers.
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